Notes from the Field: The 2020 SAGE Post-Occupancy Evaluation


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October 27, 2020
1 pm ET, noon CT, 11 am MT, 10 am PT



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Course Description

In early 2020, a multidisciplinary team of SAGE members completed a post-occupancy evaluation (POE) of Menno Haven Rehabilitation Center –the first WELL-certified skilled nursing project in the world and one of Environments for Aging magazine’s 2019 Design Showcase winners–in Chambersburg, Pennsylvania to compare stated design goals against outcomes. Additionally, the POE measured how the building is functioning for both residents and staff. This research uses CITI protocols which ensures the highest level and rigor in research. Dive into the results of this POE as SAGE continues the tradition of helping providers and designers learn from winning projects.

Learning Objectives

  • Understand why aesthetics aren’t the only measure of successful design projects.
  • Learn how stated design goals translate into real-life operational and resident / guest experiences.
  • Hear from a team of multidisciplinary perspectives regarding how this building’s design features are working for the residents / guests and staff, and where it’s not.
  • Discover why the SAGE POE is a valuable tool for evaluating the design of a building in use.

Presented by

Migette Kaup, PhD, IDEC, IIDA, ASID, EDAC


Kansas State University

Amy Carpenter, AIA, LEED AP

Vice President

SFCS Architects

Steve Lindsey


Garden Spot Communities

SAGE Board Member

The 2020 SAGE Post-Occupancy Evaluation was sponsored by