Post-Occupancy Evaluations

Since 1999, SAGE has conducted post-occupancy evaluations (POE) from coast to coast. The POE team spends a day looking at the host building or community setting from a multidisciplinary point of view.

The one-day evaluation involves looking at the setting through the lens of SAGE principles, and includes interviews with all levels of staff, residents, and family members to get to the heart of what is working and what needs improvement to help older adults be in the community longer and feel more comfortable.

The Process

Each year, SAGE leads this educational effort in many setting types including independent living, assisted living, skilled nursing, and hospice environments

The key to the SAGE POE is the multi-disciplinary perspective that the review team brings to the process. A POE team typically consists of the following key experts who are members of SAGE:

  • Clinicians– Medical directors or directors of nursing
  • Providers – Administration and staff
  • Consumers – Residents and family members
  • Architects – Involved in design for aging
  • Interior Designers – Involved in design for aging
  • Academicians/Researchers – University based or independent
  • Specialty Consultants – Involved in design for aging issues
  • Regulators – Government officials responsible for the creation and enforcement health care codes and standards


Reviewers spend one day touring the environment, speaking to administrative staff, direct care staff, designers, and residents. The review team then assembles a presentation to share at the annual Environments for Aging conference.

SAGE design principles are the foundation for conducting the POE. The review committee also uses SAGE POE guideline created in conjunction with the Institute on Aging and Environment at the University of Wisconsin, Milwaukee. This worksheet provides a loose framework for the evaluation.

The presentation is not aimed at rating the project in comparison with others, like a design competition. The focus of the POE presentation involves multiple objectives including:
  • An identification of the successful outcomes that were achieved in light of the SAGE Design Principles and the owner’s goals and objectives
  • A suggestion of the opportunities for improvement in the environment, again through the lens of the SAGE Design Principles
  • A sharing of the “lessons learned” from the end users of the senior living environment

Want to serve on a POE review team? Have a suggestion for a facility to review? 

2020 POE

Menno Haven Rehabilitation Center in Chambersburg, Pennsylvania, was the site of the 2020 SAGE POE. The first WELL-certified skilled nursing building in the world, Menno Haven Rehabilitation Center focuses on whole-person healing. Instead of operating full kitchens in multiple locations on campus, the leadership and design team determined that it made the most sense to locate the new central kitchen in this new building. 

2019 POE

The 2019 SAGE POE was conducted at LivGenerations Ahwatukee in Phoenix, Arizona, a newly constructed independent/assisted living building designed to provide services for seniors desiring to age in place. Recognized for design excellence by the Environments for Aging Design Showcase, this project had specific design goals to enhance the experiences of residents and staff. 

Sponsor

The 2018, 2019, and 2020 SAGE Post-Occupancy Evaluations were made possible thanks to the generous support of J+J Flooring. Thank you for supporting this important work!

Past SAGE Post-Occupancy Evaluations

For many years, results of the POEs were presented at the annual Leading Age conference. More recently, SAGE has partnered with the Environments for Aging conference to present its findings.

2018: The Cottage at Cypress Cove, Fort Myers, Florida

The 2018 SAGE POE was conducted at Cottage at Cypress Cove Memory and Dementia Care Households in Fort Meyers, Florida, which feature a unique circadian lighting system, thoughtful spatial configuration, and access to pleasant outdoor spaces.

2017: City of Las Vegas

For the first time, instead of looking at a senior-care setting or building, the SAGE POE team evaluated the city of Las Vegas to determine how friendly it is for residents and visitors.

Of particular interest was the city’s accessibility, wayfinding, noise, signs, transportation, all the components of safety and security, and how easy is it for older adults to navigate around.

2016: The Harbor at Buckner Villas, Austin, Texas

Lessons to be learned from this household-based memory care community include how to use a challenging site that incorporates many amenities and thoughtful design elements.

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